Recently, the Foshan Municipal People's Government issued the "Notice on Commending the 2021 Foshan Municipal Government Quality Award Winners", Wrigley Home Furnishing Group won the "2021 Foshan Municipal Government Quality Award" and became one of the 10 companies commended. .
Foshan Municipal Government Quality Award is the highest quality honorary award established by the Foshan Municipal People's Government. It is approved, commended and awarded by the Foshan Municipal People's Government and awarded to Foshan City for excellence in quality management, product, service, engineering, operation quality and independent innovation. Enterprises that are in a leading position in the industry in terms of capabilities and market competitiveness and have made outstanding contributions to the economic and social development of Foshan City. The Government Quality Award adheres to the evaluation criteria of the excellent performance management model, follows the principles of science, justice, fairness and openness, and adheres to the standards of high standards, strict requirements, and selecting the best from the best.
ARROW Home Furnishing Group has ten manufacturing bases in China (2 are under construction) and has more than 10,000 sales outlets in the Chinese market. Its products are exported to many countries and regions around the world. It owns ARROW and FAENZA. The three major brands of ENSA and ANNWA are comprehensive smart home furnishing enterprise groups with strength and influence in China. As a leading enterprise in the home furnishing industry, Wrigley Home Furnishing has continuously responded to social needs with quality and innovative development since its establishment.
"Quality is the foundation of the brand and the foundation of scale. The Government Quality Award is an affirmation of the enterprise by the Foshan Municipal Government. It is also a spur and a guide from operation management to product quality." Wrigley Home Furnishing Group Deputy General Manager Yan Bangping said. Wrigley Home Furnishing Group was able to win the "Foshan Municipal Government Quality Award" thanks to its excellent performance management model, quality culture "zero" culture and "6720 quality management method".
Introduce performance excellence management model and optimize production and management processes
After years of exploration and practice in quality management, Wrigley Home Furnishing Group has established a "quality management model based on the entire value chain" that is at the leading level in the industry. It takes customer needs as input and uses KM knowledge base, big data (QMS, PLM etc.) as the cornerstone, through quality control in the four dimensions of research, supply, production and sales, we have formed a full-chain, quick-response high-quality service capability to provide people with leading comprehensive smart home services.
It is reported that,In order to build a management organization with excellent operations, Wrigley Home Furnishing Group introduced an excellent performance management model in November 2018, adhering to "product leadership, quality winning, brand upgrade", being customer-oriented, pursuing excellent performance management concepts, and continuously improving and Innovate, output high-quality products and services, and promote the transformation and upgrading of Wrigley Home Furnishing from traditional home furnishings to the field of smart home furnishings. Use the "system" perspective to study quality issues in production technology and enterprise management, and highlight human factors from the three major aspects of "feeding material control and inventory quality management, production and transportation process control, terminal control and customer satisfaction" to Standardized various process management to achieve strict product quality management.
Quality "zero" culture, achieving the quality strategic goal of zero defects
Based on the characteristics of the industry and the pursuit of quality, after years of accumulation, Wrigley Home has refined a unique quality culture: quality "zero" culture, that is, zero defects, zero complaints, zero delays, zero tolerance, zero worries, and zero pollution. Continue to deepen the practice of quality culture, create a strong corporate atmosphere, continuously improve customer satisfaction, and continue to expand market share, laying a solid foundation for achieving the zero-defect quality strategic goal.
Quality is the dignity of an enterprise. According to the implementation requirements of the quality "zero" culture, Wrigley Home Furnishing has created the "6720 quality management method". In the implementation of the quality culture, "0 defects" is the ultimate goal and "standardized operations , self-process completion, one-vote veto power, quick decision-making, quality benchmarking and evaluation, continuous improvement and innovation" as the guarantee, with "R&D, supply, production, service, mutual quality evaluation of each base, and digital rectification platform ", Third-party theory system" as the core, and through the "inflow checkpoint of the bad supervision system and the outflow checkpoint of the bad outflow prevention system" as the core, a closed loop of quality "zero" culture implementation management is formed in an all-round way.
Lead industry development with standards and promote innovative development
Up to now, Wrigley Home Furnishing Group has authorized patents for inventions, utility models, and designs.About 1,000 national standards were participated in and drafted, including "Limited Values and Water Efficiency Levels of Squatting Toilets", "Limited Values and Water Efficiency Levels of Urinal Water Efficiency", "Limited Values and Water Efficiency Levels of Faucets", "Limited Values and Water Efficiency Levels of Water Spouts", "Limited Values and Water Efficiency Levels of Urinals", 32 industry standards including "Instrument Limit Value and Water Efficiency Level".
In October 2020, the State Administration for Market Regulation and the National Standardization Administration jointly issued the "Decision on the Awarding of the 2020 China Standards Innovation Contribution Award". Wrigley Home Furnishing Group participated in the formulation of the national standard GB 25502-2017 "Toilet Water "Efficiency Limit Value and Water Efficiency Level" won the second prize, helping Foshan enterprises win the China Standard Innovation Contribution Award and set a new record.
In December 2020, with its technological innovation in the field of water conservation and its outstanding contribution in promoting the implementation of "water efficiency standards" in the sanitary ware industry, Wrigley Home Furnishing Group won the "2020 Water Efficiency Standards Formulation and Revision Organization Contribution Award" Honor.
In addition, at the 2020 Enterprise Standard "Front Runner" Conference, Wrigley Home Furnishing Enterprise Standard Q/JP1008-2020 "Ceramic Toilet" won the title of 2020 Enterprise Standard "Front Runner".
Winning so many awards in succession is an authoritative recognition of the technological innovation strength of Wrigley Home Furnishing Group. It is also a sign that Wrigley Home Furnishing Group will continue to contribute more in participating in the formulation of multiple national standards and industry standards in the future. Directional guidance. In the long-term investment and construction, Wrigley Home Furnishing has gradually achieved the goal of leading industrial development with standards and promoting the transformation of innovation results with standards. Wrigley Home Furnishing now has 1 national-level CNAS certified central laboratory, 8 major testing centers, and 1 experience research center. In 2017, Wrigley Home Furnishing Group Smart Home Research Institute was established to focus on the research and development of smart homes and master wisdom through independent design and development. The core technology of home manufacturing, product layout around "intelligence" and "customization", to create a "smart home ecological chain.
In an era of great changes that have never happened in a century, to promote high-quality manufacturing in China, we must promote the internationalization of new quality thinking and new manufacturing thinking. In the future, Wrigley Home Furnishing Group will adhere to the mission of "continuously improving people's quality of smart home life", implement advanced concepts and business methods of excellent performance models, achieve high-quality development of the enterprise, actively fulfill social responsibilities, and "become a world-class smart home furnishing company". Overall home solutionMoving towards the vision of "solution provider".
